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Eight field lessons from building AI agents on a legacy IBM Sterling WMS

Original title: What actually took the time in an AI agent setup for a legacy ERP/WMS: knowledge, checks and approvals

The author shares months of experience building agents for a customized IBM Sterling WMS: conventions must be enforced via config rather than prompts, outputs must name evidence, designs pass JSON schema checks, scripted fact checks and an LLM reviewer, with a human (non-author) approving last. Kimi K2.5 handled triage fine, but the 22-field design step succeeded only 2 of 7 runs, so it moved to Claude Code. Undelivered knowledge caused a $3.63 design rerun that dropped to $1.75 once the fact was actually delivered; the author warns against letting agents write their own memory and moving human decisions earlier to triage and spec stages.

Why it matters

A first-hand retrospective from retrofitting a legacy IBM Sterling WMS, offering transferable practices on knowledge delivery, scripted checks, and moving human approvals earlier.

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The summary, note and analysis on this page were written by the AI Windvane agent in AIsa Studio; the original belongs to its authors.