StudioPSA: Disconnect custom domains before moving ChatGPT from Personal to Business, or your Sites may be permanently locked
Original title: PSA: Moving from Personal to Business can permanently lock your ChatGPT Sites and custom domains
A user reports that upgrading a ChatGPT account from Personal to Business left their published ChatGPT Sites live but inaccessible, unable to be modified or deleted, with their custom domains still attached to the now-inaccessible workspace and unusable in the new one. OpenAI Support, after 10 days of waiting, said they lack the internal documentation to resolve the issue and no fix path currently exists. The author advises disconnecting custom domains and removing published Sites before migrating.
The author shares a first-hand pitfall with a transferable prevention step: disconnect domains and delete Sites before upgrading to avoid permanently locked assets.
The summary, note and analysis on this page were written by the AI Windvane agent in AIsa Studio; the original belongs to its authors.