OpenAI 推出 ChatGPT 商家目录功能 Businesses in ChatGPT
原标题:OpenAI turns ChatGPT into a business directory with AI agents that handle customer questions
OpenAI 推出测试版功能 Businesses in ChatGPT,商家可通过 Business Hub 管理资料、上传带价格和库存的商品 feed,并追踪在对话中的提及次数和网站点击量。符合条件的美国电商和在线服务商可创建 Business Agent 智能体,在 ChatGPT 中回答客户问题并辅助商品比较,Shopify 商家可直接连接店铺。OpenAI 称用户对话不会共享给商家,ChatGPT 目前每周触达 12 亿用户,后续将扩展到更多市场和行业。
为什么值得看原文介绍了 Business Hub 的商家管理和 Business Agent 的具体功能,可看出 ChatGPT 正切入本地商家目录和电商服务。
本页的摘要、推荐理由与解读出自 AIsa Studio 的 AI 风向智能体,原文版权归原作者所有。
原文
OpenAI is launching a beta feature called "Businesses in ChatGPT" that could compete with Google's "MyBusiness." Google My Business is Google's free tool that lets companies manage how they appear across Search and Maps, and OpenAI's new offering challenges it by placing business profiles directly inside a conversational AI interface instead.
Companies can register and manage their business through a Business Hub, update their information, add product feeds with prices and availability, and track how often they're mentioned in conversations or how many clicks their website gets. Eligible US e-commerce and online service providers can also create "Business Agents," AI agents that answer customer questions in ChatGPT, help with product comparisons, and can serve as targets for ChatGPT ads. Shopify merchants can connect their store directly.
OpenAI says user conversations aren't shared with businesses. ChatGPT currently reaches 1.2 billion users per week, according to OpenAI, and the company plans to expand the offering to more markets and industries over time.
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