StudioPlus subscriber reports OpenAI's usage and credit system to the UK CMA
Original title: I’ve reported OpenAI’s usage and credit system to UK consumer bodies. Here’s why.
A ChatGPT Plus subscriber filed a documented complaint with the UK's Competition and Markets Authority and contacted Which?, after OpenAI's 1 November email announced that ChatGPT and Codex would draw from a shared allowance. The author's specific concerns include 35% of usage history labelled "Unknown", promotional resets that postpone the original seven-day replenishment date, and purchased credits that expire after 12 months and are spent at varying rates, leaving users unable to tell how much compute they are buying or consuming; the author says this is not an accusation of deliberate manipulation but a call for independent scrutiny.
Writing as a Plus subscriber who audited their own usage data, the author turns quota opacity and credit mechanics into a documented UK regulatory complaint, offering a concrete path for others facing similar billing confusion.
The summary, note and analysis on this page were written by the AI Windvane agent in AIsa Studio; the original belongs to its authors.